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Education & training

Parents enquire at night.
Admissions answers in the morning.

Answer admissions and course enquiries when parents and learners actually send them, which is rarely during the school day.

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2 segmentsOne admissions journeyScope confirmed in discovery
Education & training · what changesIllustrative
Evening enquiriesAnswered
Enquiry to tourCoordinated
Fee and curriculum questionsFrom approved answers
Follow-up through the decisionOwned

Illustrative. Admissions decisions, assessments and fee negotiation stay with your team.

Your admissions desk, in view

Less chasing.
More clarity.

One workspace for enquiries, tours and follow-ups, with every number reconciling across every view. Open a record to see what was actually decided.

Workspace OverviewDemo data

Tuesday · sample day

Every enquiry answered the same evening.

Enquiries42Across configured channels
Tours19Confirmed in sample data
Follow-ups14Scheduled in sample data
Open handoffs23 resolved · 5 total
Enquiries & toursSample day, by hour
09:00: 6 enquiries, 3 tours. 11:00: 9 enquiries, 4 tours. 13:00: 7 enquiries, 3 tours. 15:00: 8 enquiries, 4 tours. 20:00: 12 enquiries, 5 tours
45%to tour
Enquiry → tour19 of 42 sample enquiries. Illustrative, not a performance claim.
A few journeys in motionSample records

Example data only. Production channels, systems and permissions are configured for each deployment.

Where the capacity goes

A long decision.
A dozen small contacts.

Nobody enrols on the first call. The work is everything between the first question and the offer, and most of it happens outside school hours.

The enquiry that arrives at 9pm.

Parents research after their own working day. By the time the office opens they have messaged three other schools.

The tour nobody booked.

An interested family asked about visiting and the thread ended there, with nothing in the diary.

The follow-up across six weeks.

A decision this long needs several contacts, and no one person is holding the thread.

The specialists this usually needs

Admissions stops living in one inbox.

All eight specialists are included. These are the ones Stella typically activates first for education and training.

Where your people take over

Admissions decisions, assessments, safeguarding and anything about a specific child go to your staff, never to the workforce.

The human boundary

In focus · Dubai private education

More families choosing. More questions to answer.

Dubai private schools enrolled 387,441 students across 227 schools in the 2024-25 academic year, enrolment up 6 per cent on the year before. Every one of those places began as an enquiry from a parent, and most of those arrive outside school hours.

Students enrolled387,441

Private schools, 2024-25, up 6% on the year

Private schools227

Operating in Dubai in 2024-25

Teachers27,284

Up 9% on the previous academic year

Find your workflow

The right starting point
for your team.

An admissions decision takes weeks and a dozen small contacts. Losing one of them is how a family quietly chooses somewhere else.

Education & training

Schools & nurseries

Capture admissions enquiries, coordinate tours and keep the follow-up moving through a long decision.

  1. 01Receive an admissions enquiry
  2. 02Answer the questions you have approved
  3. 03Coordinate a school tour
  4. 04Follow up until the family decides
Open the schools and nurseries journey
Education & training

Training institutes

Qualify course enquiries, confirm the next intake and chase the enrolment paperwork.

  1. 01Capture the course enquiry
  2. 02Match it to the right programme
  3. 03Confirm the next intake date
  4. 04Follow up on enrolment
Open the training institutes journey

Who this covers

The businesses we work with.

Every one of these loses capacity in a slightly different place. The workflow is configured around the one you actually run.

Common questions

Questions education and training ask.

Can it decide whether to accept a child or a student?

No. Admissions decisions, assessments and any judgement about an individual applicant are outside the configured scope entirely. The workforce answers published questions, books tours and keeps the follow-up moving; your admissions team decides.

What about a safeguarding matter?

Anything touching a child’s welfare stops immediately and goes to a named member of your staff with the full conversation attached. It is never answered, never triaged and never left in a queue.

Will it talk about fees?

It quotes the published fee schedule your team supplies, word for word. Scholarships, sibling rates, payment plans and anything specific to one family are conversations for your admissions team.

Your next chapter

What could this coordinate for education and training?

Bring one workflow and we will map the specialists, the systems and the handoffs around it.

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