Answer the enquiry
Destination, package and policy questions are answered from the content your agency has approved, at any hour.
Travel agencies
Planned from everywhere.
Answered from one desk.
Travel is researched at every hour from every time zone, and most of what arrives is the same set of questions asked before there is a booking worth a consultant.
Travel agencies · what changes
Enquiries across time zonesAnswered
Published informationFrom your content
Consultations coordinatedIn the diary
Quotes and adviceTo your consultants
Every figure here reconciles with the journey above it.
Your travel desk, in view
Less chasing.
More clarity.
One workspace for enquiries, consultations and follow-ups, with every number reconciling across every view. Open a record to see what was actually decided.
Wednesday
Answered while they were still awake.
Enquiries64Across configured channels
Consultations34Confirmed and in the calendar
Follow-ups13Scheduled and waiting to send
Open handoffs24 resolved · 6 total
A few journeys in motionMost recent first
Who this is for
Where the capacity actually goes.
Travel agencies and tour operators handling itinerary, availability and package enquiries across channels and time zones.
The enquiry lands while you are closed.
A traveller planning from another time zone sends a question at 3am and books with whoever answered by morning.
The same itinerary questions repeat.
Inclusions, transfers, visa requirements and change policies are asked constantly and answered individually.
The quote that was never chased.
An itinerary goes out and nobody follows it up, and the traveller books the version somebody else followed up.
The journey, step by step
One request.
Four moves.
One travel agencies journey, end to end. Your configuration decides the sequence, the rules and the point a person takes over.
Capture the trip
Dates, party, budget range and preferences are captured so a consultant opens a brief rather than a blank page.
Coordinate the consultation
Where it needs a person, a call is offered against real availability with the requirement already attached.
Follow up on the itinerary
Open quotes and outstanding decisions are chased on a schedule, and stop when the traveller responds or a consultant takes over.
In focus · Dubai tourism
Every visitor asked something first.
Dubai welcomed 9.88 million international visitors in the first half of 2025 alone, on a third successive record year. Travel is planned from every time zone at once, which is why a desk that keeps office hours answers a fraction of what reaches it.
International visitors9.88m
First half of 2025
Average length of stay3.7 nights
Across 2025
Average daily rateAED 531
Up 6% on the previous year
The specialists this draws on
Four roles, working in sequence.
All eight specialists are included in every plan. These are the ones Stella typically activates first for travel agencies.
Where your people take over
Pricing outside your published packages, supplier negotiation and any advice on a specific booking stay with your consultants.
Common questions
Questions travel agencies ask.
Will it price an itinerary?
It shares the packages and prices you have published. Anything built for a specific traveller is quoted by your consultants.
Can it answer visa questions?
It can share published requirements. Eligibility for a specific person is not a question it answers, and it transfers to your team.
More in travel and tourism
Your next chapter
Build this around your travel agencie.
Start with the enquiries you are missing today and map the workflow around them.