Capture the requirement
What the client is actually asking for is captured in their words, on whichever channel they used.
Consultancies & brokerages
Brokerages and consultancies lose time on enquiries that were never going to convert, and lose deals on the ones that would have if someone had called back.
Illustrative figures. Nothing here is a measured outcome or a performance claim.
Your agency, in view
One workspace for enquiries, viewings and follow-ups, with every number reconciling across every view. Open a record to see what was actually decided.
Thursday · sample day
Example data only. Production channels, systems and permissions are configured for each deployment.
Who this is for
Brokerages, property consultancies and advisory firms where consultant time is the scarce resource.
The most expensive person in the business spends the first ten minutes finding out the enquiry was not a fit.
Website, referral, WhatsApp and phone, with no shared view of who has already been spoken to.
A client who was not ready six months ago is rarely contacted when they are.

The journey, step by step
An illustrative consultancies and brokerages journey. Your configuration decides the real sequence, the rules and the point a person takes over.
What the client is actually asking for is captured in their words, on whichever channel they used.
Your qualification questions are asked before a consultant is involved.
Only qualified enquiries reach a consultant diary, with the brief already attached.
Enquiries that were not ready are scheduled for a future contact rather than filed and forgotten.
In focus · Dubai property
Dubai recorded more than 270,000 real estate transactions in 2025, worth AED 917 billion and up 20 per cent on the year. Volume on that scale arrives as enquiries, and the ones that land after hours are the ones nobody answers.
Recorded in 2025, up 20% on 2024
All transaction types in 2025
Up 24%, including 129,600 new investors
The specialists this draws on
All eight specialists are included in every plan. These are the ones Stella typically activates first for consultancies and brokerages.
Where your people take over
The reading room
Common questions
You do. The criteria are defined during scoping and can be changed. Anything that does not clearly meet them is passed to a person rather than rejected.
No. Advisory content, valuations and fees are outside the configured scope.
More in real estate
Your next chapter
Start with the enquiries you are missing today and map the workflow around them.